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Business Support Systems

TYPICAL CLIENTS:

Sector institutions, business- and community-based sector organisations aiming to strengthen local economies by inspiring entrepreneurs to create services needed in their markets.

Government and nongovernment organisations striving to increase small and medium enterprises’ (MSME) competitiveness and jobs by providing access to finance and technical assistance.

Financial institutions looking to promote nonfinancial services that strengthen small and medium enterprises (SMEs).

VALUE TO CLIENTS:

More effective local intermediaries and business development service (BDS) providers who have adapted best practices to their local markets.

Entrepreneurs have greater access to services that will strengthen their businesses and improve their management.

MSMEs have greater access to markets as a result of more efficient value chains and improved cooperation between public and private sectors.

REPRESENTATIVE SERVICES:

Creating systems and platforms – some “virtual” – that deliver ongoing services that address SMEs’ needs for:

  • Market information, improved access to markets, and greater competitiveness
  • Stronger business management skills to prosper and become bankable
  • Additional technical skills to tap into new technologies and meet market expectations
  • Greater access to technology
  • Improved access to financial services
  • Peer networks to share information

ENVIRONMENTAL AND SOCIAL BENEFITS:

Business support services increase the likelihood that small businesses succeed and grow, which in turn generates income for the owners and their employees as well as needed products and services for the community.