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Posted on November 22, 2013

In India, the business correspondent (BC)  model is considered an innovative way to extend financial services to the large un(der)served population. Grameen Foundation and Enclude convened all the stakeholders involved in India’s BC model value chain and encouraged them to share their experiences, brainstorm solutions that are within the purview of the existing regulatory norms and highlight the macro issues that require policy amendments from the regulators and banks. Read the compendium of findings: Discussion Papers on Operational Challenges of BCs.

This discussion paper focuses on operational challenges and potential solutions for the business correspondent (BC) business model in India, with an emphasis on what banks, BCs, and technology service providers (TSPs) can act on within the existing regulations to make significant improvements to the model.

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